We are committed to transparency and fairness in our HSRP booking facilitation service. Please read our refund and cancellation policy carefully.

Refund Policy:

1. Eligibility for Refunds:

• Order Cancellation: Full refund if cancelled within 24 hours of placing the order, provided the registration process hasn't begun
• Technical Issues: Full refund if our system encounters technical problems preventing order completion
• Double Payment: Full refund of duplicate charges, if any

2. Refund Process:

• Refund requests must be submitted through our customer support
• Processing time: 5-7 working days after approval
• Refunds will be credited to the original payment method

Cancellation Policy:

• Orders can be cancelled within 24 hours of booking
• Cancellation requests must be submitted through our support channel
• Orders cannot be cancelled once the HSRP registration process has begun

Important Information:

• We are a facilitator for HSRP booking services
• All services are subject to government regulations and RTO approval
• Processing times may vary based on RTO procedures
• We maintain complete transparency in our service charges

Customer Support:

For assistance with refunds, cancellations, or any other queries:

• Email: support@bookmyhsrps.com
• Phone: 9878099789 (Mon-Sat, 9 AM - 6 PM)
• Address: Regional Transport Office Authorized Service Center

Note: This policy is subject to change without prior notice. Please refer to the latest version on our website.