Privacy Policy

At Book My HSRP, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal and vehicle information when you use our website and services.

1. Information We Collect

To provide you with seamless High Security Registration Plates (HSRP) booking and tracking services, we collect the following types of information:

• Personal Identification Data: Full Name, Email Address, Mobile Number, and complete Residential or Office Address (for home installation).
• Vehicle Data: Vehicle Registration Number, Chassis Number, Engine Number, Vehicle Class, and Fuel Type as validated through the VAHAN database.
• Payment Information: We do not store your credit/debit card numbers or UPI IDs on our servers. All transactions are securely processed through encrypted third-party payment gateways.
• Usage Data: We may collect non-personally identifiable information such as browser type, IP address, and pages visited to improve our website's performance.

2. How We Use Your Information

The information we collect is strictly used for fulfilling your HSRP requests and enhancing our customer service. Specifically, we use your data to:

1. Process your HSRP and Colour-Coded Sticker application.
2. Verify your vehicle details with government databases to ensure compliance.
3. Communicate order status, tracking updates, and appointment schedules via SMS and Email.
4. Provide customer support, address grievances, and handle cancellation or refund requests.
5. Facilitate doorstep installation by sharing address details with authorized delivery personnel.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. We may share your information only under the following circumstances:

• Authorized Partners: Dealerships and logistics partners who require your details to manufacture, dispatch, and install the HSRP on your vehicle.
• Legal Compliance: If required by law, court order, or government regulation, we may disclose your information to traffic police or regulatory authorities.

4. Data Security

We implement robust, industry-standard security measures, including 256-bit SSL encryption, to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance user experience, remember your preferences, and track session information. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the site may not function properly.

6. Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if the information is inaccurate. Since HSRP bookings require mandatory data as per MoRTH guidelines, deletion of data may not be possible while an active order is in progress or for regulatory compliance records.

7. Changes to this Privacy Policy

Book My HSRP reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.